Unlimited design, security, and support.
Experience the #1 website maintenance & support service.
No commitments. Cancel anytime.
| Self-Employed & Freelance | Small to large businesses that need limitless security, speed, and support | |||
|---|---|---|---|---|
| Personal | Business | Enterprise | Custom | |
|
$199/month
|
$500/month
$5,800/year |
>$1000/month
|
||
| Hack & malware prevention | ||||
| Hack & malware prevention | Light detection only | ✔ | ✔ | Custom |
| Backups | ||||
| Backups | Weekly | Daily | Daily | Custom |
| Unlimited Support | ||||
| Unlimited Support | 1-2 business days Teams | ✔ | ✔ | Custom |
| Service requests | ||||
| Service requests | 4/month | Unlimited | Unlimited | Custom |
| Teams support | ||||
| Teams support | Non-technical | ✔ | ✔ | ✔ |
| Chat support | ||||
| Chat support | Non-technical | ✔ | ✔ | ✔ |
| Phone support | ||||
| Phone support | Billing – business hours | ✔ | ✔ | ✔ |
| Updating plugins/themes/core | ||||
| Updating plugins/themes/core | ✔ | ✔ | ✔ | ✔ |
| Help Center | ||||
| Help Center | ✔ | ✔ | ✔ | ✔ |
| Optional add-ons | ||||
| Optional add-ons | ✔ | |||
| Update complications | ||||
| Update complication support | ✔ | ✔ | Custom | |
| SSL | ||||
| SSL | ✔ | ✔ | ✔ | |
| Dedicated Hosting | ||||
| Dedicated Hosting | ✔ | ✔ | Custom | |
| CDN | ||||
| CDN | Add-ons | Premium | Enterprise | Custom |
| Speed optimization | ||||
| Speed optimization | ✔ | ✔ | ✔ | |
| Number of seats | ||||
| Number of seats | 1 seat | 10 seats | Unlimited | Custom |
| Content changes | ||||
| Content changes | ✔ | ✔ | ✔ | |
| Website reports | ||||
| Website reports | Monthly | Weekly | Custom | |
| Domain monitoring | ||||
| Domain monitoring | ✔ | ✔ | ✔ | |
| Uptime | ||||
| Uptime | ✔ | ✔ | ✔ | |
| Design changes | ||||
| Design changes | Minor | Major | Custom | |
| Account manager | ||||
| Account manager | ✔ | ✔ | ||
| Custom analytics | ||||
| Custom analytics | Basic | Advanced | Custom | |
| Premium plugins | ||||
| Premium plugins | ✔ | Custom | ||
It's a lot to think about. Talk with us about it.
Are the Business & Enterprise plans like Unlimited Design plans?
Absolutely. For the business plan and above, think of it like an unlimited web design plan. What that means is that we won’t design your website from scratch with a maintenance plan, but we will build off of what currently exists (using the current design as a base). So on top of the features of Personal, if you want to add/remove sections, images, and improve the overall design, the Business & Enterprise plans are perfect for you.
When can we get started?
24 hours past registration, a member of our onboarding team will be in touch with you to continue on to the next steps. All in all, onboarding takes 1-2 days.
What's the main attraction for a maintenance plan?
To sum it up, the Personal maintenance plan offers unlimited website updates, security, and support for a reasonable monthly price so your website can run smoothly.
For the business plan and above, think of it like an unlimited web design plan. What that means is that we won’t design your website from scratch with a maintenance plan, but we will build off of what currently exists (using the current design as a base). So on top of the features of Personal, if you want to add/remove sections, images, and improve the overall design, the Business & Enterprise plans are perfect for you.
Do you offer 24/7 support?
Yes! We include 24/7 support for all Business & Enterprise plan subscribers. Don’t worry, Personal plans also have support, but with a response time of 1-2 business days via Teams or the portal ticketing system.
How much does it cost?
The prices above are our fixed rates in Canadian Dollars (CAD). If you have a preferred currency, please contact us. We currently only support CAD, USD, EUR, GBP, and NIS.
What kind of support options do you offer?
We offer live chat, phone, Teams, and our portal ticketing system.
Can I cancel immediately?
Yes! There are no contracts or commitments with Maintenance & Support Plans, which are separate from Website Plans.
If I host with you, will my website have downtime?
While we cannot guarantee 100% uptime, and you should be wary of anyone who does, we do boast a 99.99% uptime due to our strong servers, CDN, DDoS protection, monitoring, and maintenance.
Questions?
Looking to speak with someone before you commit? We’re available and waiting for your call.
Services
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Happy clients
We know you'll enjoy faster websites and increased conversions as much as they do.
If you sign up, we have to give away all of our secret web design & maintenance tricks. You'd soon have knowledge to rival our own!